Terms and Conditions
Last updated: August 28, 2025
Welcome to MysticSites.com. By accessing or using our platform ("MysticSites" (Tal Nitzan T.N. Holdings.), "we", "our", or "us"), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Overview of the Service
MysticSites is an AI-powered website builder that allows users to generate a professional website using their publicly available Google Places business data. We provide:
- Free websites hosted under a MysticSites subdomain
- Optional domain purchase and custom hosting integration
- Automated photo and content processing
- An intuitive dashboard for ongoing site editing
2. Eligibility
To use this service, you must:
- Be at least 18 years old
- Be the owner or authorized representative of the business you register
- Agree to these Terms and our Privacy Policy
3. Domain Ownership
If you choose to purchase a custom domain through MysticSites, please note:
- The domain is purchased and legally owned by MysticSites.
- We manage the DNS and SSL configurations on your behalf.
- You may request to transfer ownership of the domain to your account, but we reserve the right to charge a transfer fee and/or refuse the transfer if any dispute arises.
- Domains are purchased automatically through third-party APIs (e.g., GoDaddy) . We make no guarantees regarding domain availability or renewal pricing.
4. Website Content
We use Google Places data to generate website content. You are responsible for:
- Verifying the accuracy of all business information
- Ensuring that uploaded or edited content complies with applicable laws and copyright regulations
We reserve the right to remove or disable any content that violates our policies.
5. Service Availability & Termination
MysticSites is provided "as is" without warranties of any kind. We reserve the right to:
- Modify, pause, or terminate any part of the service at any time
- Delete or deactivate your website without notice
- Decline requests for site generation or publishing at our sole discretion
By using this service, you agree that MysticSites is not liable for any loss or damage arising from service interruptions or cancellations. You waive any right to claim damages or compensation.
6. Payment Terms
- The base service (subdomain website) is provided free of charge.
- Domain registration and custom hosting may incur charges, shown clearly before payment.
- Monthly subscription fees are billed in advance on a recurring basis.
- All payments are processed through secure third-party payment processors.
7. Refund and Cancellation Policy
7.1 General Refund Policy
As a general rule, all payments made to MysticSites are final and non-refundable. This policy applies to:
- Monthly subscription fees for website hosting and maintenance
- Domain registration fees
- Any additional services or features purchased
Exception: Consumer customers may have additional cancellation rights as described in section 7.5 below, subject to applicable consumer protection laws.
7.2 Cancellation Rights
While we do not offer refunds, you have the following cancellation rights:
- Immediate Cancellation: You may cancel your subscription at any time without penalty or fees
- No Long-term Contracts: There are no minimum subscription periods or cancellation fees
- Service Until Period End: Your website will remain active until the end of your current billing period
- Data Access: You retain access to your website dashboard until your subscription expires
7.3 How to Cancel
To cancel your subscription:
- Log into your MysticSites dashboard
- Navigate to your account settings or billing section
- Click the "Cancel Subscription" option
- Alternatively, contact our support team at hello@mysticsites.com
7.4 What Happens After Cancellation
- Your website will continue to be hosted until the end of your current billing period
- No further charges will be made to your payment method
- You will lose access to editing and management features after the subscription expires
- Your website will be taken offline after the subscription period ends
- Domain ownership (if purchased through us) remains with MysticSites unless transferred
7.5 Consumer Cancellation Rights
If you are a consumer purchasing our services for personal use (not for business purposes), you may have additional cancellation rights under applicable consumer protection laws:
- 14-Day Cooling-Off Period: You have the right to cancel your initial subscription within 14 days of purchase without providing a reason
- Cancellation Period: This 14-day period begins the day after your subscription becomes active
- How to Cancel: Contact our support team at hello@mysticsites.com with your cancellation request before the 14-day period expires
- Renewal Limitation: This cancellation right applies only to your initial subscription, not to automatic renewals
- Service Usage: If you have actively used our services during this period, you may be charged for the services consumed
Important Note: These consumer rights may not apply if you are purchasing our services for commercial or business purposes. Business customers remain subject to our standard no-refund policy outlined above.
7.6 Exceptional Circumstances
In exceptional circumstances such as technical failures on our part that prevent service delivery, we may, at our sole discretion, provide account credits or alternative remedies. This does not constitute a right to refunds and is evaluated case-by-case.
8. Limitation of Liability
To the maximum extent permitted by law, MysticSites shall not be liable for any indirect, incidental, or consequential damages resulting from:
- Use or inability to use the service
- Errors or inaccuracies in generated content
- Third-party service interruptions (e.g., GoDaddy, Google APIs)
9. Intellectual Property
The MysticSites platform, templates, and software are the intellectual property of MysticSites. You may not copy, reverse-engineer, or repurpose any part of our system.
Generated websites may include a footer credit to MysticSites, which must remain intact unless explicitly permitted otherwise.
10. Changes to Terms
We reserve the right to update or revise these Terms at any time. Your continued use of the service constitutes acceptance of the revised terms.
11. Governing Law
These Terms are governed by the laws of [Insert Jurisdiction].
12. Contact
If you have questions about these Terms, you may contact us at:
📧 hello@mysticsites.com
🌍 www.mysticsites.com